FUCK YOU, ALLSTATE.

[amezri]

This is fucking bullshit. I filed all the right paperwork, got a police report detailing the accident scene with the cop agreeing with me, the other drive is a fucking dumb bitch who didn't know where she was or how many lanes of traffic, and on the scene her mother FUCKING YELLED AT ME. And now, NOW ALLSTATE SAYS I WAS 100% AT FAULT.

HOW THE FUCK DO YOU LOOK AT ALL THAT AND SAY I AM 100% AT FAULT WHEN YOUR DUMBASS DRIVER WAS MAKING AN UNSAFE TURN FROM THE WRONG FUCKING LANE?! 100% AT FAULT.

This morning I called Allstate to find out what was going on and Regina was out of the office. Again. So then I decided to call the main number and get an operator who tells me that my claim has been denied and I am 100% at fault. That was when I totally lost it and started yelling at the operator. Of course, I immediately apologized to her because it's not her fault and then I felt bad, but I was still really pissed off, so I was probably still yelling while I was apologizing to her - she said she gets yelled at all day - and she said I could request they take a second look. WHY?! CLEARLY YOU'RE ALL A BUNCH OF ASSHOLES PROTECTING YOUR FUCKING UNSAFE DRIVER WHO STILL THINKS SHE CAN MAKE A LEFT TURN FROM A RIGHT THRU LANE.

And of course now I'm crying because I'm upset and I'm pissed off and I can't do anything about it. I HATE crying when I'm pissed because that is just not the right reaction; it's something I developed when I was younger because my father and his family would piss me off all the time and since I couldn't actually attack any of them. So when I'm trying not to show that I'm pissed, I end up crying, which makes it seems like I'm weepy and upset not ENRAGED. Right now I'd actually really like to stab someone in the face, preferably one of the people who decided that not only was I partially at fault - I WAS 100% AT FAULT. WHAT THE FUCKING FUCK?! THANKS FOR TOTALLY FUCKING ME OVER IN EVERY WAY POSSIBLE.

I am also starving and there is no fucking food in the house and I have to go to jury duty and I don't have anything to take for lunch and there is more snow outside and YOU KNOW WHY DOESN'T THE UNIVERSE JUST TAKE ME OUT WHILE IT'S AT IT??!!!!

I called my mother and she said we should just have Liberty pay for it and then have them fight for the $500 deductible back. I BET FUCKING ALLSTATE WON'T EVEN GIVE THAT UP. I don't know. I can't deal with this right now. I don't want to deal with this right now and I CAN'T because I have to be in jury duty all FUCKING DAY. My mother said she'd make the calls since I'm having a FUCKING NERVOUS BREAKDOWN.

This is what you get for doing all the paperwork your supposed to do and calling all the people you are supposed to and waiting and DOING ALL THE SHIT YOU ARE SUPPOSED TO. WHY DO I EVEN FUCKING BOTHER?! I AM KIND OF HOPING THAT OFFICE GOES UP IN A FIREY BLAZE.

AND YOU KNOW WHAT?! I actually wouldn't even be this pissed if their agent had just fucking CALLED ME and told me their decision instead of pretending she was out of the fucking office. MAN UP, YOU BITCH. I mean, I would still have been upset, but at least I would have been able to talk to her and ask her questions and get some kind of idea WHY THEY RULED IN SUCH A STUPID MANNER instead of not being able to ask anyone because everyone in her office was still out and NO ONE could answer any of my questions so I ended up getting mad at the operator and yelling at her.

I FUCKING GIVE UP.

Comments

[amezri.livejournal.com]

No ticket was issued and the cop actually wrote, "Driver 2's [me] story is more plausible," so perhaps they used that as a "well, it's not definite."

My insurance company says they can fight it out and get my $500 deductible back for me at least? I have no idea.

[arysani.livejournal.com]

You are entitled to their report - why they ruled it "your fault". If you can finagle it, I actually recommend a calm "whatevs" call to customer service saying you need a copy of the report for your insurance company, and sometimes you can get it without being transferred to the claims dept where they will ignore your calls until the end of time. People in that dept are NOTORIOUSLY unavailable - all across insurance companies of all sorts; no one ever wants to pay out funds for anything.

It's shitty they didn't issue a ticket - they SHOULD have considering she disobeyed a traffic law.

I say make idle threats and get your insurance company to fight it as much as they can. The other company doesn't want to pay out, but they also tend to cave if they're forced against the wall. It's posturing, mostly. But as some other folks have said, they depend on frustrating you beyond belief until you give up and "let" them win. Since you are in the right, I say fight it. You have documentation to back you up, and even an animated gif which I say send to your insurance company to provide as additional evidence, plus all your photographs. It gives them a better, more confident place to stand to say "stop fucking with us"; let them fight it out, and at the very least, your insurance should not go up, you won't get any points on your license, and you'll get your deductible back.

[amezri.livejournal.com]

Hm. Good advice. I will send those digital files to my insurance claim agent. I'm wondering if the description of the accident is just confusing because a lot of you guys couldn't picture it WITHOUT the gif.